Recipient update service 2016 not updating


11-Dec-2020 15:21

In addition to this there a a few methods by which your Outlook clients get the offline address book.*Note: Unless you are NOT in cached mode.

Outlook 2003 (and older)* clients get their OAB from a public folder, Outlook 2007 (and newer) clients can get their OAB from ‘Web-based distribution’ (basically form the website on the Exchange (or Exchange CAS) server.

Perform the following steps to delete the Recipient Update Service (Enterprise Configuration) by using ADSI Edit (Adsi Edit.msc): This entry was posted on Sunday, February 15th, 2015 at pm and is filed under Exchange Server.

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Or force Outlook to download the latest version of the offline address book.*Note: Disabling cached mode is not really a fix!

The default configuration for Exchange 2010 has the Address Book will update every 24 hours at 5am.

Exchange 2013 only supports Outlook 2007 (post SP3 and cumulative update), and Outlook 2010 must be at SP1 with cumulative update. For public folder distribution ensure the public folder database is mounted, and at least one server holds a replica.

Also in the properties of the mailbox database, your users are using, make sure it points to the correct public folder database.

This delay between an email account being create and being listed can cause organisational issue, like a users being unable to find the email address for a new staff member. Make sure the OAB you are looking at, has been updated from the GAL. If using Outlook, query the GAL directly, or download the latest OAB. Before you do anything send the user you created a ‘Test Email’ from your own account.